Shipping Information
We stand behind our delivery standards. If your package doesn’t arrive for any reason, we will cover the cost by sending a replacement at no extra charge.
Shipping Policy
- If your shipping details are incorrect or incomplete, you will be responsible for any issues that arise.
- All applicable customs duties and import taxes are borne by the recipient.
- To reduce import taxes, shipments are marked as “Gifts” where permissible.
- All our merchandise is shipped from our exclusive Hong Kong warehouse.
- Tracking numbers will be sent via email and SMS notifications.
- Tracking updates on the courier’s website might take up to five days to reflect the latest status.
- Customs inspections may delay packages in some countries.
Shipping & Handling Fees
Shipping charges vary based on your location and are calculated during checkout according to regional delivery zones.
Processing & Delivery Times
- Processing Time: 5 to 10 business days.
- Shipping Duration: Generally 10 to 20 business days, depending on your location.
- High order volumes may lead to extended processing times.
- During peak periods, delivery estimates might be longer.
Shipment Tracking
Once your order is dispatched, we will provide you with a tracking number so you can monitor your package’s progress in real-time.
To help minimize import fees and prevent damage, all packages are carefully cushioned and sealed. They are shipped exactly as specified during checkout. You’ll receive an email with your tracking info once your order is on its way.